01Who we are and what this covers
Overwatch Financial is an independent retirement planning practice based in Chandler, Arizona. In this policy, "we," "us" and "our" mean Overwatch Financial. "You" means anyone who visits overwatchfin.com, fills out one of our forms or receives text messages from us.
This policy covers information collected through this website, our online forms, seminar sign-ups, the retirement guide and our text messages.
If you become a client: investment advisory services are provided by Overwatch Management (OWM), our affiliated firm. Personal financial information you give us as an advisory client is also covered by OWM's Privacy Notice, which you receive when you become a client. If the two documents differ, OWM's Privacy Notice controls for that information. Insurance products are offered through Independent Life Group, our affiliated insurance agency, and the insurance companies you apply with will give you their own privacy notices.
02Information we collect
Information you give us
When you fill out a form, sign up for a seminar, request our retirement guide, call, email or text us, we collect what you choose to share, such as:
- your name, email address, phone number and home address
- what you'd like help with, and anything you write in a message
- your choices about phone, email and text-message contact
Please don't send account numbers, Social Security numbers or other sensitive details through our website forms. We'll collect what we need securely if you decide to work with us.
Information collected automatically
When you visit the site, our website platform automatically collects some technical information, such as your IP address, browser and device type, the pages you view, the site that referred you, and the date and time of your visit. When you submit a form, we also keep a record of the date, time and IP address of your submission so we have a record of the consent you gave.
03How we use your information
- To respond to your questions and schedule the call or meeting you asked for
- To send you the retirement guide or seminar details you requested, by email or by mail
- To tell you about upcoming seminars and events in your area
- To send appointment reminders and updates about your request, including by text if you opted in
- To send our newsletter and event invitations by email. You can unsubscribe at any time.
- To let our directly affiliated companies tell you about their products and services, as described in section 4
- To understand how people use our website and make it better
- To measure our advertising and show our ads to people who have visited our site
- To keep records and meet our legal and regulatory obligations
- To protect the website and our visitors from fraud and misuse
05Text messages
If you check the text-message box on one of our forms, you agree to receive text messages from Overwatch Financial about appointments and your request. Checking that box is optional and is not a condition of any purchase. We will not send marketing or promotional text messages unless you have separately agreed to receive them. See our Terms of Service for the full text-messaging terms.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to stop receiving texts. We'll send one message confirming you've opted out.
- Reply HELP for help, or call us at (480) 566-0362.
- Wireless carriers are not responsible for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
07Your choices
- Emails: use the unsubscribe link at the bottom of our newsletter or any event email, or contact us.
- Texts: reply STOP to any text message.
- Mail: tell us you'd rather not receive mailed materials, and we'll take you off our list.
- Affiliate marketing: tell us you don't want our affiliated companies to contact you about their products and services, and we'll stop sharing your information with them for that purpose.
- Phone calls: tell us you'd rather not be called, and we'll note it.
- Review, correct or delete: contact us to see the information we hold about you, correct it, or ask us to delete it. We'll respond within a reasonable time. We may need to keep some records when the law requires it.
Depending on where you live, you may have other privacy rights under your state's laws. Contact us and we'll help.
08Keeping and protecting your information
We keep your information for as long as we need it for the purposes above. Financial services rules require us to keep some records and communications for several years, even if you don't become a client.
We use reasonable administrative, technical and physical safeguards to protect your information. No website, email or text message is completely secure, so we can't promise absolute security.
09Children and other websites
Our website is meant for adults planning for retirement. It is not directed to children under 13, and we don't knowingly collect information from them. If you believe a child has sent us information, contact us and we'll delete it.
Our site links to other websites, such as the eMoney client portal and the SEC's Investment Adviser Public Disclosure site. Those sites have their own privacy policies, and we aren't responsible for how they handle your information.
10Changes to this policy
We may update this policy from time to time. When we do, we'll post the new version on this page and change the "Last updated" date at the top. If we make a significant change, we'll show a notice on our website.
11Contact us
Questions about this policy or your information? Reach us here:
- Email [email protected]
- Phone (480) 566-0362 (Arizona) · (208) 900-4081 (Idaho)
- Mail Overwatch Financial, 2301 S Stearman Dr, Chandler, AZ 85286